E-HÉV Ticket and MÁV app
E-HÉV Tickets and some of the passes for the trains of MÁV-HÉV can be purchased with MÁV mobile application. MÁV app is available for Android and iOS, and besides tickets it also provides map-based real-time information on the trains.
Please check the terms and conditions here.
- ON WHICH PARTS OF HÉV SUBURBAN LINES ARE THE E-HÉV-TICKETS AVAILABLE?
This service is currently only available for outside the city border of Budapest. Schedule of the HÉV lines with outside of Budapest section can be accessed in the app, with departure and arrival times for each stop. This information is available for the entire line; however buying tickets is only possible for the outside of Budapest section of the line.
Buying the ticket starts with a timetable search and then selecting a train, however, fare will be counted only for the outside of Budapest section of the line; for relations inside Budapest only an error message appears.
If one endpoint of the journey is within Budapest and the other endpoint of the journey is outside of Budapest, the reduction BKK pass or a BKK single ticket has to be also selected after selecting the passenger’s type (and the possible discounts) to receive a ticket offer (it means, fares are calculated only for outside of Budapest part of the journey, the passenger must possess a Budapest-pass or ticket).
EXAMPLE: From Szentendre to Békásmegyer, tickets are available; from Batthyány tér to Békásmegyer – tickets are not available, an error message appears. From Szentendre to Kaszásdűlő, tickets are available only if BKK pass or BKK single ticket is selected.
- WHERE CAN WE FIND THE TIMETABLE?
Schedule of HÉV lines with outside of Budapest section can be accessed in the app, with departure and arrival times for each stop, it doesn’t matter if the station is inside or outside the city border of Budapest. Please check ‘Stations’ in the menu on the left hand side of the app.
- WHAT ABOUT THE VALIDITY OF THE TICKET? IS THE TICKET BONDED TO THE SELECTED TRAIN?
Validity of the ticket begins at the scheduled departure time of the chosen train from the journey’s departure point, the ticket is valid until 3 a.m. the next day. Tickets are valid for one single journey on the indicated route on any train within its validity period. They are not bonded to the selected train.
EXAMPLE: a ticket is purchased from Szentendre to Pomáz, with selecting the train departing at 8.52 a.m. This ticket is also valid on any train departing later (e.g. at 6.25 p.m.), however only for one journey and only on that route. Attention: a ticket purchased with selecting the train departing at 8:52 is not valid for a train departing at 8:32.
- ARE BICYCLE AND ANIMAL FARES AVAILABLE?
In the MÁV application only a limited range of fares is available, fares, which are not included in the app (among them bicycle and animal fares) can be bought at BKK sale points. For example if you select ‘Bicycle passenger type’ and try to buy a ticket, an error message appears. Be aware that this condition is for MÁV application only, it is still possible to travel with a bike on HÉV but you must buy your ticket at a BKK sales Point.
- WHAT ABOUT DISCOUNTS? ARE THE MÁV-START DISCOUNTS VALID FOR HÉV?
Discounts and their terms and conditions of MÁV-HÉV may differ from the ones available at MÁV-START’s network. Detailed description of the discounts can be found in the Tariff Regulation of MÁV-HÉV.
- HOW CAN WE FIND THE HÉV STATIONS IN MÁV APPLICATION?
Please type the name of the station without „Budapest” into the search field. An „H” will appear after the name of the HEV stations.
EXAMPLE: Szentendre H, Pomáz H, Filatorigát H, Batthyány tér H, Aquincum H (not the same as Aquincum MÁV station!), Gödöllő H (not the same as Gödöllő MÁV station!)
- ARE E-HÉV-TICKETS VALID FOR REPLACEMENT BUSES?
Yes, they are, but during a scheduled replacement by buses the app may give different information than the published temporary timetable, but it doesn’t affect the ticket’s validity. Please check the information boards at www.bkk.hu or www.mav-hev.hu.
- IS IT POSSIBLE TO CHANGE FROM THE LINES OF MÁV-START TO MÁV-HÉV?
It is possible, but you must buy at least two tickets for it: one for MÁV-START and one for MÁV-HÉV.